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Knowledge Base
Orders and Shipping
FAQ
Orders and Shipping
International Shipping FAQ
Workstations
All Workstations
Apollo
AXIS
DigiSystems
Echo
Deploy
Voyager EVO X
Voyager NXT
Accessories
Monitor Mounts
Storage
Equipment Mounting
Cable Management
Wheels
Replacement Parts
Product Registration and Warranty
Policies
Orders and Shipping
Can I pick up my order from INOVATIV HQ?
How are workstation carts shipped to customers located in the United States?
How are Voyagers and Apollos shipped?
What are your shipping transit times in the US?
Does INOVATIV offer Free Shipping?
How are orders that do not include a workstation shipped?
What happens if my product arrives damaged?
Can I expedite my shipping?
Why are prices sometimes higher for customers internationally?
International Shipping FAQ
Will the purchase price of items include import duties and VAT for international orders?
How can I estimate the import duties and VAT for my order?
Can I purchase items that require freight/LTL shipping directly from the e-commerce store?
What should I do if I want to purchase items that require freight/LTL shipping?
What is the process of obtaining a direct quote for freight/LTL shipping items?
How can I contact the sales team for inquiries on freight/LTL shipping items?
What is Freight/LTL?
Are LTL Freight Shipments Typically More Expensive?
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